Vivamos — Child Sexual Abuse and Exploitation (CSAE) Policy
Last Updated: 05 March 2025
1. Introduction
At Vivamos UG (haftungsbeschränkt), we are committed to protecting our community from all forms of abuse, including child sexual abuse and exploitation (CSAE). We maintain a zero-tolerance policy towards CSAE and have implemented strict measures to prevent, detect, and address any such content or behavior on our platform.
2. Our Commitment
Vivamos is dedicated to ensuring a safe environment for all users, especially minors. We adhere to internationally recognized standards and best practices, including guidelines from organizations such as the International Centre for Missing & Exploited Children (ICMEC), to combat CSAE.
3. Prevention Measures
- User Verification: We implement age verification processes to ensure users meet the legal age requirements.
- Content Moderation: Our moderation, supported by automated tools, continually monitors content for any signs of CSAE.
- Privacy Controls: Enhanced privacy settings protect the identity and personal information of all users, particularly minors.
4. Detection Measures
- Automated Monitoring: Our systems scan for keywords and patterns that may indicate potential CSAE.
- User Reporting: We provide clear and accessible reporting tools so users can easily flag inappropriate content or behavior.
- Collaboration with Authorities: In cases of suspected CSAE, we cooperate fully with law enforcement and relevant regulatory bodies.
5. Reporting and Response
If you encounter any content or behavior that you believe violates this policy, please report it immediately through our in-app reporting tools or by contacting us at csafety@vivamos.net. All reports are handled with urgency and confidentiality.
6. External Standards and References
Our CSAE policy is aligned with several internationally recognized guidelines and legal frameworks, including:
- International Centre for Missing & Exploited Children (ICMEC) Guidelines
- United Nations Guidelines on the Rights of the Child
- Local and international child protection laws and standards
7. Enforcement and Remediation
Violations of this policy will result in prompt action, including the removal of offending content, account suspension or termination, and collaboration with law enforcement as necessary. We are committed to continually improving our processes to safeguard our community.
8. Updates to this Policy
We regularly review and update our CSAE policy to ensure it remains effective and compliant with evolving legal requirements and best practices. We encourage you to review this page periodically.
9. Contact Information
For questions or further information regarding our CSAE policy, please contact us at csafety@vivamos.net.